LogOX customers will receive a confirmation email upon purchase and then a tracking number via email or text message, based on the customer's selection at checkout, upon shipping. Customers will receive updates at significant shipping milestones and a link to a page where they can track their orders.

Shipping carrier options, between 2-day expedited and 3-7 day ground shipping are made available at checkout for the customer to choose from. Shipments outside the contiguous US may take longer to receive, while International orders may require additional duties to be paid upon arrival, as per their local tax regulations beyond our scope.

Orders are processed within 24 hours M-F. Orders received before 12:00pm CST will ship the same day, otherwise, they will ship on the next business day. Any expected delay in shipping times will be posted on the product listings. In the event of an unexpected shipping delay, an attempt will be made to notify the customer via the contact information provided and backorders will be shipped in the order they were received received once inventory is replenished.