Bottom line up front: Your total satisfaction with your order is 100% guaranteed.

We get it, it can be tempting to bargain hunt across the internet for the best prices, and sometimes you'll find ones that are literally too good to be true.

But you can rest assured that when you purchase a product directly from us at thelogox.com it will be an authentic American made product, backed up by our customer service.  You can also be confident that you're getting the best price available, because at LogOX, we and our authorized dealers, adhere to a strict minimum advertised price (MAP) policy to ensure a level playing field for all of our retail partners.

If you see a "LogOX" product being advertised below the prices you see on our site, please help us fight the knock-offs by letting us know at customerservice@thelogox.com

We stand behind all of our products with an ironclad 90-day MONEY BACK GUARANTEE

If you're not fully satisfied with any of the products purchased on our website for any reason let us know and we'll make it right. Read our full return and refund policy here.  

Our LogOX Hauler, 3-in-1 Forestry MultiTool, Hearth Bin and WoodOX Sling carry a LIFETIME WARRANTY against manufacturer's defect when used as instructed and for their intended purpose.

We've teamed up with orderprotection.com to offer the most comprehensive shipping insurance available in ecommerce today. Please consider adding that layer protection to your high value orders.

If you ever have any questions, call us: M-F (9:00am-5:00PM EST) 1-877-695-6469 or anytime at customerservice@thelogox.com.

Promo Code Policy:

We occasionally run site wide sales, which you can be notified of by signing up for our Team LogOX List. Upon request, if you have placed an order up to 24 hours before a promotion was publically announced and became active, we will retroactively apply that discount, as stipulated by the promotion, to your order. We are unable to apply promotional bonuses after it is over or on purchases made outside the 24 hour window prior to a promotion starting.